Reading Email
To read or view a message, single click on the message 'subject' or 'from'. It will then be displayed in the preview panel. Double click, to display it in a new 'read message' window.
 
To reply to the message, select a message and then click on the Reply icon. You can then compose and send your message.
To reply to all of the recipients of a message, click on the Reply All icon. This replies to all the people in the To: and Cc: fields in the message currently being viewed.
This will send the message on to a new address, using your address as the from and reply-to address. Either type in the email address of the person or people you would like to forward to, or choose from the 'Address Book' and/or 'Recent Addresses'.
This will send the message on to a new address and will keep the original from and reply-to address.
This will display the previous message.
This will display the next message.
This will delete the selected message(s).
This will delete the selected message(s), and tread as SPAM.
This will save the message's attachment to the filestore system.
This will save the message to your local disk.
To print a message, click on the Print icon.
user@domain.com This will take you to the New message page with the 'To:' field filled out.
This will take you to the Add Addresses screen. The 'Full Name' and 'EMail' fields will be filled out. Add a Nickname and any other details you wish to keep, then click "Add Address' to save.
This will delete this message and automatically delete all messages you recieve from this person in the future. Use this feature carefully!
Searching
To search for messages, click on the SEARCH icon, choose the folder or folders that you would like to search in, and then set the search criteria. (To select multiple folders, press and hold Ctrl and then select your folders using the left mouse button).
 
  • From - You can search by the sender's full email address, part of their email address, and by the nickname or full name of those in your address book.
  • Subject - You can search based on any text in the subject of the message.
  • Message Body - You can search based on any text in the message body of the message.
  • To - You can search by the recipient's full email address, part of their email address, and by the nickname or full name of those in your address book.
If you have filled in more than one field, then WebMail will search using the AND rule. For example; if you fill in 'csmith@domain.com' in the 'From' field and the word 'jelly' in the Subject field, then the search function will search and display messages received from csmith@domain.com and has the word 'jelly' as the Subject.
 
However, you can check the "OR" check box to use the OR rule instead of the AND rule. Using the same example above, when you use the OR rule, instead of searching and displaying messages that were received by csmith@domain.com and have the word 'jelly' in the Subject, it will return any messages received from csmith@domain.com or messages that have the word 'jelly' in the Subject.
 
Wildcard searching is another feature that you can use when searching for messages. There are two methods for wildcard searching:
  • Using '*' - '*' represents more than one character. For example, if you would like to search for all messages that have originated from @domain.com, just type in *@domain.com in the From field. This will return all of the messages that have been received from @domain.com
  • Using '?' - '?' represents a single character. For example, if you would like to search for a message with the Subject jelly but was not sure if jelly ended with a 'y' or an 'i', just type jell?.in the 'Subject' field and it will return the message or messages that have jelly as the Subject. However this will also include messages that have jello as the Subject.
Please note that the search function is not case sensitive, e.g. searching for jelly will also find JELLY or Jelly
 
 
Please note that the search function cannot search through attachments, e.g. picture files or Word documents.